Support

Download manuals, guides, frequently asked questions and other resources.

Manuals / Instructions / Guides

Enjoying Your Fireplace Download (DOC)

Universal Décor Trim Ring Instructions Download (DOC)

Log Lighter Instructions Download (PDF)

Log Lighter Instructions (Spanish) Download (PDF)

Benefits / Care / FAQs

Blue Flame Rugs Benefits Download (DOC)

Caring For Your Blue Flame Rug Download (DOC)

Fireplace Accessories FAQs Download (DOC)

Resources

Log Lighter Certificate Download (PDF)

CSA Log Lighter Report Download (DOC)

Blue Flame Credit Application Download a credit application (DOC)

Blue Flame Warranty Download (DOC)

Hearth Accessories Catalog Download (PDF)

Outdoor Rugs Catalog Download (PDF)

Hearth Rugs Catalog Download (PDF)